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LAST ORDERS FOR CHRISTMAS 10th DECEMBER.  Our studio will be closed over the festive period x

Crafteratti | Jacqui P Crafteratti | Jacqui P Crafteratti | Jacqui P Crafteratti | Jacqui P
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  • NEW
    • ALL COLLECTIONS
    • FAVOURITES
    • ALL NEW
  • COLLECTIONS
  • CRAFTS
    • SHOP COLLECTIONS
    • CUSTOM
    • CROSS STITCH KITS
      • BEGINNER KITS
      • TAPESTRY KITS
      • CREWEL KITS
      • MINI KITS
    • PATTERNS
      • CROSS STITCH CHARTS
      • PDF PATTERNS
      • HOOPS
      • STASH BUSTER CARDS
    • SUPPLIES
      • APPLETON WOOLS
      • STITCH BASES
      • TRIMS & TOOLS
    • CLOTHING KITS
    • EMBROIDERY
  • BOOKS
    • ALL BOOKS
    • STITCH CLUB Vol 1
    • SUPERSIZE STITCHES
    • FIFTY SHADES OF STITCHING
  • LIFESTYLE
    • HOME & GIFTS
    • CLOTHING
    • ART
  • LEARN
    • CRAFT SCHOOL
    • VIDEO TUTORIALS
  • CHRISTMAS
    • CHRISTMAS KITS
    • CHRISTMAS JUMPERS
    • ADVENT
    • SHOP SMALL
    • ALL CHRISTMAS
  • SALE
Home / CUSTOM & BESPOKE / Baby Birth / Christening Sampler Crewel Cross Stitch Kit
Baby Birth / Christening Sampler Crewel Cross Stitch Kit
Baby Birth / Christening Sampler Crewel Cross Stitch Kit
Baby Birth / Christening Sampler Crewel Cross Stitch Kit
Baby Birth / Christening Sampler Crewel Cross Stitch Kit

Baby Birth / Christening Sampler Crewel Cross Stitch Kit

Regular price £60.00

This modern Cross Stitch Baby Sampler makes a perfect gift to celebrate the birth of a new baby, Christening or first birthday. 

Jacqui created her first modern sampler as a commission for the Royal Wedding in 2011.  She wanted to create something to commemorate the event and whilst samplers have been stitched for centuries, her design added a modern twist to this old crafting tradition.  The font of this chart has been designed by Jacqui and has become her signature.

30x30cm finished tapestry size

Each Crewel Wool Craft Kit Contains:

  • A Printed Canvas Bag to keep your stitching in
  • Colour Coded Chart
  • Stitching Instruction Sheet including diagrams
  • Cotton Canvas - 10hpi (holes per inch)
  • 2 Ply Crewel Wool Appleton Pure English Wools - Use 2 threads to stitch with
  • Two quality John James Tapestry needles - one to use and one to keep!
  • Needle threader

You will need:

  • Scissors
  • Fabrics, Trims, Frame or whatever you fancy to finish off your tapestry canvas when complete
Choices:
  • Standard Kit with alphabet for you to use
  • Standard Kit PLUS Personalised chart with your name / date added

We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas.  Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.

We give you plenty of Appleton brothers 2 ply Crewel Wool. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Sussex Studio.

Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.

*PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.

Copyright Jacqui Pearce - all rights reserved. 

Customer Reviews

Based on 1 review Write a review
  • We normally ship via First Class on small items and Tracked on kits
  • We aim to dispatch non personalised goods within 2-7 business days 
  • We aim to dispatch made to order / personalised items within 10 business days, our lead time can be up to 28 days on custom items
  • Crafteratti Club ships all together, usually on a Thursday toward the end of the month
  • Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
  • Framing takes an additional 7-10 days as it is with an external framer, we cannot ship this express or internationally

    Any questions? contact us via the HELP button or MESSAGE us

    STANDARD DELIVERY

    Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods.  We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.  

    Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.

    MADE TO ORDER / PERSONALISED / FRAMING

    Made to Order, Personalised or Framed items or those products of a bespoke or special order nature are usually delivered within five (5) to thirty (30) days of your order being placed. Personalised is normally five (5) to ten (10) working days and Framing and additional seven (7) to ten (10) working days on top.  At peak times these lead times may be extended. All bespoke or personalised kits (unless specified otherwise) are classed as made to order.  Other bespoke items may take up to 8-12 weeks e.g: hand stitched cushions and rugs.

    EXPRESS

    We offer an express delivery service for orders for delivery within the mainland UK.   Expedited deliveries are RM 24 Tracked which is not guaranteed but generally arrives the next day. We will ship via this method on the same day if your order is available and received before 11am.
    This option if available can be selected when you proceed through the checkout stages of the Website.  Express Delivery orders will normally be delivered within 24 hours (or 2 business days, which ever is the longer) if your order is placed on a Monday, Tuesday, Wednesday, Thursday or Friday that is not a public holiday (“a Business Day”), subject to availability of the Goods. Orders not placed on a Business Day will normally be delivered within 24 hours of the next Business Day. This is not applicable to made to order items.

    Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package.  We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
    On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
    If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.

    Express is sometimes taken off line at peak times or during holidays as we are only a small team.

    INTERNATIONAL

    We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Sure or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!

    Tracking details will be emailed at point of dispatch to you.  The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.

    Please refer to our Terms and Conditions for full details of all of our terms of service.  

     

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    • We normally ship via First Class on small items and Tracked on kits
    • We aim to dispatch non personalised goods within 2-7 business days 
    • We aim to dispatch made to order / personalised items within 10 business days, our lead time can be up to 28 days on custom items
    • Crafteratti Club ships all together, usually on a Thursday toward the end of the month
    • Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
    • Framing takes an additional 7-10 days as it is with an external framer, we cannot ship this express or internationally

      Any questions? contact us via the HELP button or MESSAGE us

      STANDARD DELIVERY

      Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods.  We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.  

      Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.

      MADE TO ORDER / PERSONALISED / FRAMING

      Made to Order, Personalised or Framed items or those products of a bespoke or special order nature are usually delivered within five (5) to thirty (30) days of your order being placed. Personalised is normally five (5) to ten (10) working days and Framing and additional seven (7) to ten (10) working days on top.  At peak times these lead times may be extended. All bespoke or personalised kits (unless specified otherwise) are classed as made to order.  Other bespoke items may take up to 8-12 weeks e.g: hand stitched cushions and rugs.

      EXPRESS

      We offer an express delivery service for orders for delivery within the mainland UK.   Expedited deliveries are RM 24 Tracked which is not guaranteed but generally arrives the next day. We will ship via this method on the same day if your order is available and received before 11am.
      This option if available can be selected when you proceed through the checkout stages of the Website.  Express Delivery orders will normally be delivered within 24 hours (or 2 business days, which ever is the longer) if your order is placed on a Monday, Tuesday, Wednesday, Thursday or Friday that is not a public holiday (“a Business Day”), subject to availability of the Goods. Orders not placed on a Business Day will normally be delivered within 24 hours of the next Business Day. This is not applicable to made to order items.

      Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package.  We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
      On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
      If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.

      Express is sometimes taken off line at peak times or during holidays as we are only a small team.

      INTERNATIONAL

      We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Sure or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!

      Tracking details will be emailed at point of dispatch to you.  The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.

      Please refer to our Terms and Conditions for full details of all of our terms of service.  

       

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      Choose your own custom letter for this wild and wonderful leopard print cross stitch needlepoint kit is a quick stitch tapestry cross stitch which can be mixed and matched with our other designs.

      30x30cm finished tapestry size

      • Choose your own Letter from the Alphabet - just one!
      • We will provide a printed copy of your letter in your kit.  The colours remain the same

      Each Tapestry Wool Craft Kit Contains:

      • A Printed Canvas Bag to keep your stitching in
      • Colour Coded Chart 
      • Stitching Instruction Sheet including diagrams
      • Cotton Canvas - 7hpi (holes per inch)
      • 4 Ply Tapestry Wool Appleton Pure English Wools - Use 1 threads to stitch with
      • Two quality John James Tapestry needles - one to use and one to keep!
      • Needle threader

      You will need:

      • Scissors
      • Fabrics, Trims, Frame or whatever you fancy to finish off your tapestry canvas when complete

      We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas.  Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.

      We give you plenty of Appleton brothers Wool. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Sussex Studio.

      Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.

      *PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.

      Copyright Jacqui Pearce - all rights reserved. 

      Customer Reviews

      Based on 1 review Write a review
      • We normally ship via First Class on small items and Tracked on kits
      • We aim to dispatch non personalised goods within 2-7 business days 
      • We aim to dispatch made to order / personalised items within 10 business days, our lead time can be up to 28 days on custom items
      • Crafteratti Club ships all together, usually on a Thursday toward the end of the month
      • Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
      • Framing takes an additional 7-10 days as it is with an external framer, we cannot ship this express or internationally

        Any questions? contact us via the HELP button or MESSAGE us

        STANDARD DELIVERY

        Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods.  We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.  

        Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.

        MADE TO ORDER / PERSONALISED / FRAMING

        Made to Order, Personalised or Framed items or those products of a bespoke or special order nature are usually delivered within five (5) to thirty (30) days of your order being placed. Personalised is normally five (5) to ten (10) working days and Framing and additional seven (7) to ten (10) working days on top.  At peak times these lead times may be extended. All bespoke or personalised kits (unless specified otherwise) are classed as made to order.  Other bespoke items may take up to 8-12 weeks e.g: hand stitched cushions and rugs.

        EXPRESS

        We offer an express delivery service for orders for delivery within the mainland UK.   Expedited deliveries are RM 24 Tracked which is not guaranteed but generally arrives the next day. We will ship via this method on the same day if your order is available and received before 11am.
        This option if available can be selected when you proceed through the checkout stages of the Website.  Express Delivery orders will normally be delivered within 24 hours (or 2 business days, which ever is the longer) if your order is placed on a Monday, Tuesday, Wednesday, Thursday or Friday that is not a public holiday (“a Business Day”), subject to availability of the Goods. Orders not placed on a Business Day will normally be delivered within 24 hours of the next Business Day. This is not applicable to made to order items.

        Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package.  We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
        On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
        If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.

        Express is sometimes taken off line at peak times or during holidays as we are only a small team.

        INTERNATIONAL

        We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Sure or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!

        Tracking details will be emailed at point of dispatch to you.  The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.

        Please refer to our Terms and Conditions for full details of all of our terms of service.  

         

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        Letter

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        30x30cm finished tapestry size

        • Choose your own Letter from the Alphabet - just one!
        • We will provide a printed copy of your letter in your kit.  The colours remain the same

        Each Tapestry Wool Craft Kit Contains:

        • A Printed Canvas Bag to keep your stitching in
        • Colour Coded Chart 
        • Stitching Instruction Sheet including diagrams
        • Cotton Canvas - 7hpi (holes per inch)
        • 4 Ply Tapestry Wool Appleton Pure English Wools - Use 1 threads to stitch with
        • Two quality John James Tapestry needles - one to use and one to keep!
        • Needle threader

        You will need:

        • Scissors
        • Fabrics, Trims, Frame or whatever you fancy to finish off your tapestry canvas when complete

        We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas.  Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.

        We give you plenty of Appleton brothers Wool. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Sussex Studio.

        Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.

        *PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.

        Copyright Jacqui Pearce - all rights reserved. 

        Customer Reviews

        Based on 1 review Write a review
        • We normally ship via First Class on small items and Tracked on kits
        • We aim to dispatch non personalised goods within 2-7 business days 
        • We aim to dispatch made to order / personalised items within 10 business days, our lead time can be up to 28 days on custom items
        • Crafteratti Club ships all together, usually on a Thursday toward the end of the month
        • Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
        • Framing takes an additional 7-10 days as it is with an external framer, we cannot ship this express or internationally

          Any questions? contact us via the HELP button or MESSAGE us

          STANDARD DELIVERY

          Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods.  We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.  

          Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.

          MADE TO ORDER / PERSONALISED / FRAMING

          Made to Order, Personalised or Framed items or those products of a bespoke or special order nature are usually delivered within five (5) to thirty (30) days of your order being placed. Personalised is normally five (5) to ten (10) working days and Framing and additional seven (7) to ten (10) working days on top.  At peak times these lead times may be extended. All bespoke or personalised kits (unless specified otherwise) are classed as made to order.  Other bespoke items may take up to 8-12 weeks e.g: hand stitched cushions and rugs.

          EXPRESS

          We offer an express delivery service for orders for delivery within the mainland UK.   Expedited deliveries are RM 24 Tracked which is not guaranteed but generally arrives the next day. We will ship via this method on the same day if your order is available and received before 11am.
          This option if available can be selected when you proceed through the checkout stages of the Website.  Express Delivery orders will normally be delivered within 24 hours (or 2 business days, which ever is the longer) if your order is placed on a Monday, Tuesday, Wednesday, Thursday or Friday that is not a public holiday (“a Business Day”), subject to availability of the Goods. Orders not placed on a Business Day will normally be delivered within 24 hours of the next Business Day. This is not applicable to made to order items.

          Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package.  We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
          On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
          If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.

          Express is sometimes taken off line at peak times or during holidays as we are only a small team.

          INTERNATIONAL

          We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Sure or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!

          Tracking details will be emailed at point of dispatch to you.  The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.

          Please refer to our Terms and Conditions for full details of all of our terms of service.  

           

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          Custom Letter Geometric Chevron Yellow Cross Stitch Kit
          Custom Letter Geometric Chevron Yellow Cross Stitch Kit
          Custom Letter Geometric Chevron Yellow Cross Stitch Kit
          Custom Letter Geometric Chevron Yellow Cross Stitch Kit
          Custom Letter Geometric Chevron Yellow Cross Stitch Kit
          Custom Letter Geometric Chevron Yellow Cross Stitch Kit

          Custom Letter Geometric Chevron Yellow Cross Stitch Kit

          Regular price £55.00
          Letter

          Choose your own custom letter for this Simple Chevron Bespoke Letter cross stitch needlepoint kit is a quick stitch tapestry cross stitch which can be mixed and matched with our other Love Letter Alphabet designs.   

          30x30cm finished tapestry size

          • Choose your own Letter from the Alphabet - just one!
          • We will provide a printed copy of your letter in your kit.  The colours remain the same

          Each Tapestry Wool Craft Kit Contains:

          • A Printed Canvas Bag to keep your stitching in
          • Colour Coded Chart 
          • Stitching Instruction Sheet including diagrams
          • Cotton Canvas - 7hpi (holes per inch)
          • 4 Ply Tapestry Wool Appleton Pure English Wools - Use 1 threads to stitch with
          • Two quality John James Tapestry needles - one to use and one to keep!
          • Needle threader

          You will need:

          • Scissors
          • Fabrics, Trims, Frame or whatever you fancy to finish off your tapestry canvas when complete

          We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas.  Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.

          We give you plenty of Appleton brothers Wool. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Sussex Studio.

          Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.

          *PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.

          Copyright Jacqui Pearce - all rights reserved. 

          Customer Reviews

          Based on 1 review Write a review
          • We normally ship via First Class on small items and Tracked on kits
          • We aim to dispatch non personalised goods within 2-7 business days 
          • We aim to dispatch made to order / personalised items within 10 business days, our lead time can be up to 28 days on custom items
          • Crafteratti Club ships all together, usually on a Thursday toward the end of the month
          • Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
          • Framing takes an additional 7-10 days as it is with an external framer, we cannot ship this express or internationally

            Any questions? contact us via the HELP button or MESSAGE us

            STANDARD DELIVERY

            Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods.  We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.  

            Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.

            MADE TO ORDER / PERSONALISED / FRAMING

            Made to Order, Personalised or Framed items or those products of a bespoke or special order nature are usually delivered within five (5) to thirty (30) days of your order being placed. Personalised is normally five (5) to ten (10) working days and Framing and additional seven (7) to ten (10) working days on top.  At peak times these lead times may be extended. All bespoke or personalised kits (unless specified otherwise) are classed as made to order.  Other bespoke items may take up to 8-12 weeks e.g: hand stitched cushions and rugs.

            EXPRESS

            We offer an express delivery service for orders for delivery within the mainland UK.   Expedited deliveries are RM 24 Tracked which is not guaranteed but generally arrives the next day. We will ship via this method on the same day if your order is available and received before 11am.
            This option if available can be selected when you proceed through the checkout stages of the Website.  Express Delivery orders will normally be delivered within 24 hours (or 2 business days, which ever is the longer) if your order is placed on a Monday, Tuesday, Wednesday, Thursday or Friday that is not a public holiday (“a Business Day”), subject to availability of the Goods. Orders not placed on a Business Day will normally be delivered within 24 hours of the next Business Day. This is not applicable to made to order items.

            Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package.  We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
            On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
            If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.

            Express is sometimes taken off line at peak times or during holidays as we are only a small team.

            INTERNATIONAL

            We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Sure or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!

            Tracking details will be emailed at point of dispatch to you.  The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.

            Please refer to our Terms and Conditions for full details of all of our terms of service.  

             

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