RUDE Cross Stitch Kit
RUDE .. sometimes you are, sometimes people are .. mind your P's & Q's but sometimes you just have to let it out there and stitch it! Part of the RUDE collection
50x30cm finished tapestry size.
Each LIMITED EDITION Tapestry Wool Craft Kit Contains:
- Colour Coded Chart
- Stitching Instruction Sheet including diagrams
- Cotton Canvas - 7hpi (holes per inch)
- 4 Ply Tapestry Wool Appleton Pure English Wools - Use 1 threads to stitch with
- John James Tapestry needle
You will need:
- Scissors
- Fabrics, Trims, Frame or whatever you fancy to finish off your tapestry canvas when complete
- Look online at our CRAFT SCHOOL for any stitching instructions
We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas. Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.
We give you plenty of Appleton brothers Wool. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Sussex Studio.
Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.
*PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.
Copyright Jacqui Pearce - all rights reserved.
DELIVERY
CORONA VIRUS ** PLEASE SEE OUR CORONA VIRUS PAGE WHERE CURRENT DELIVERY IS EXPLAINED. WE CANNOT GUARANTEE ANY DELIVERY TIMINGS AT THE MOMENT BUT HAVE A GUIDE
Below is normal terms outside of this...
- We normally ship via First Class on small items and Tracked on kits and larger orders (incl yarn)
- We ship international tracked and signed on shipments up to 2kg - anything over this is at courier cost
- We aim to dispatch non personalised goods as quickly as possible subject to stocks
- We aim to dispatch made to order / personalised items within 1-10 business days, depending on current demand
- Custom makes will have different lead times if they are hand made.
- Crafteratti Club ships all together, usually on a Thursday toward the end of the month
- Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
- Framing takes an additional 5-10 days as it is with an external framer, we cannot ship this express or internationally
Any questions? contact us via the HELP button or MESSAGE us
STANDARD DELIVERY
Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods. We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.
Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.
MADE TO ORDER / PERSONALISED / FRAMING
Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package. We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.
Express is sometimes taken off line at peak times or during holidays as we are only a small team.
INTERNATIONAL
We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Tracked or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!
Tracking details will be emailed at point of dispatch to you. The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.
Please refer to our Terms and Conditions for full details of all of our terms of service.
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STITCH CLUB BOX - Adventure Awaits
Our latest Crafteratti Stitch Club Box is now LIVE! The theme is ADVENTURE AWAITS .. 2021 is a new year and whilst we still have challenges to overcome - adventure does await!
THIS IS THE ONE OFF BOX + POSTAGE .. as there are no subscriptions
As usual the designs are only available in this box at the special price for a limited time. They are hugely discounted off the price of a normal kit.
It is a secret design - but doesn't disappoint.
The theme is not always a literal translation.. but it is always something new and of course can be made up from the yarn and components supplied.
Whats Included?
- Exclusive themed kit - canvas, chart, wools and a needle
- Usually 7 count
- Limited Edition
- Postage is extra
PLUS I often add in something extra like a chart .. although we do not include bags and threaders with our SC boxes.
The items included are exclusive to the Crafteratti and for this reason the actual contents stay under wraps and a complete secret until is arrives at your door just after posting on the day of box release.
The kit alone is worth nearly double the box price, so what have you got to lose? Note it does not contain a tote bag / threader as normal kits.
Customer Reviews
DELIVERY
CORONA VIRUS ** PLEASE SEE OUR CORONA VIRUS PAGE WHERE CURRENT DELIVERY IS EXPLAINED. WE CANNOT GUARANTEE ANY DELIVERY TIMINGS AT THE MOMENT BUT HAVE A GUIDE
Below is normal terms outside of this...
- We normally ship via First Class on small items and Tracked on kits and larger orders (incl yarn)
- We ship international tracked and signed on shipments up to 2kg - anything over this is at courier cost
- We aim to dispatch non personalised goods as quickly as possible subject to stocks
- We aim to dispatch made to order / personalised items within 1-10 business days, depending on current demand
- Custom makes will have different lead times if they are hand made.
- Crafteratti Club ships all together, usually on a Thursday toward the end of the month
- Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
- Framing takes an additional 5-10 days as it is with an external framer, we cannot ship this express or internationally
Any questions? contact us via the HELP button or MESSAGE us
STANDARD DELIVERY
Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods. We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.
Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.
MADE TO ORDER / PERSONALISED / FRAMING
Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package. We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.
Express is sometimes taken off line at peak times or during holidays as we are only a small team.
INTERNATIONAL
We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Tracked or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!
Tracking details will be emailed at point of dispatch to you. The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.
Please refer to our Terms and Conditions for full details of all of our terms of service.
Limited Edition HEROES Tuck Tapestry Cross Stitch Kit
HEROES.. the perfect chocolate word for 2020 .. it is also the selection box of choice in our house. What is your favourite?
40x40cm finished tapestry size
Each Tapestry Wool Craft Kit Contains:
- Colour Coded Chart
- Stitching Instruction Sheet including diagrams
- Cotton Canvas - 7hpi (holes per inch)
- 4 Ply Tapestry Appleton Pure English Wools (Use 1 thread to stitch with)
- Two quality John James Tapestry needles - one to use and one to keep!
- Needle threader
- Scissors
- Fabrics, sundries or frame to finish your piece as you prefer. Please note we do offer a make up service.
We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas. Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.
We give you plenty of Appleton brothers 4 Ply Tapestry. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Studio.
Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.
*PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.
Copyright Jacqui Pearce - all rights reserved.
DELIVERY
CORONA VIRUS ** PLEASE SEE OUR CORONA VIRUS PAGE WHERE CURRENT DELIVERY IS EXPLAINED. WE CANNOT GUARANTEE ANY DELIVERY TIMINGS AT THE MOMENT BUT HAVE A GUIDE
Below is normal terms outside of this...
- We normally ship via First Class on small items and Tracked on kits and larger orders (incl yarn)
- We ship international tracked and signed on shipments up to 2kg - anything over this is at courier cost
- We aim to dispatch non personalised goods as quickly as possible subject to stocks
- We aim to dispatch made to order / personalised items within 1-10 business days, depending on current demand
- Custom makes will have different lead times if they are hand made.
- Crafteratti Club ships all together, usually on a Thursday toward the end of the month
- Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
- Framing takes an additional 5-10 days as it is with an external framer, we cannot ship this express or internationally
Any questions? contact us via the HELP button or MESSAGE us
STANDARD DELIVERY
Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods. We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.
Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.
MADE TO ORDER / PERSONALISED / FRAMING
Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package. We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.
Express is sometimes taken off line at peak times or during holidays as we are only a small team.
INTERNATIONAL
We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Tracked or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!
Tracking details will be emailed at point of dispatch to you. The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.
Please refer to our Terms and Conditions for full details of all of our terms of service.
ELF ISOLATING Metallic Cross Stitch *LIMITED EDITION* Kit
ELF ISOLATING.. Limited editions - part of my Covid Craftmas collection for 2020
40 x 25cm finished tapestry size.
Each LIMITED EDITION Tapestry Wool & Metallic Cotton Craft Kit Contains:
- Colour Coded Chart
- Stitching Instruction Sheet including diagrams
- Cotton Canvas - 7hpi (holes per inch)
- 4 Ply Tapestry Wool Appleton Pure English Wools - Use 1 threads to stitch with
- John James Tapestry needle
You will need:
- Scissors
- Fabrics, Trims, Frame or whatever you fancy to finish off your tapestry canvas when complete
- Look online at our CRAFT SCHOOL for any stitching instructions
We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas. Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.
We give you plenty of Appleton brothers Wool. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Studio.
Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.
*PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.
Copyright Jacqui Pearce - all rights reserved.
DELIVERY
CORONA VIRUS ** PLEASE SEE OUR CORONA VIRUS PAGE WHERE CURRENT DELIVERY IS EXPLAINED. WE CANNOT GUARANTEE ANY DELIVERY TIMINGS AT THE MOMENT BUT HAVE A GUIDE
Below is normal terms outside of this...
- We normally ship via First Class on small items and Tracked on kits and larger orders (incl yarn)
- We ship international tracked and signed on shipments up to 2kg - anything over this is at courier cost
- We aim to dispatch non personalised goods as quickly as possible subject to stocks
- We aim to dispatch made to order / personalised items within 1-10 business days, depending on current demand
- Custom makes will have different lead times if they are hand made.
- Crafteratti Club ships all together, usually on a Thursday toward the end of the month
- Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
- Framing takes an additional 5-10 days as it is with an external framer, we cannot ship this express or internationally
Any questions? contact us via the HELP button or MESSAGE us
STANDARD DELIVERY
Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods. We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.
Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.
MADE TO ORDER / PERSONALISED / FRAMING
Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package. We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.
Express is sometimes taken off line at peak times or during holidays as we are only a small team.
INTERNATIONAL
We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Tracked or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!
Tracking details will be emailed at point of dispatch to you. The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.
Please refer to our Terms and Conditions for full details of all of our terms of service.
SOCIAL BAUBLE Metallic Cross Stitch *LIMITED EDITION* Kit
SOCIAL BAUBLE.. who do you want to bauble with. Limited editions - part of my Covid Craftmas collection for 2020
10 x 10cm finished tapestry size.
Each LIMITED EDITION Tapestry Wool & Metallic Cotton Craft Kit Contains:
- Colour Coded Chart
- Stitching Instruction Sheet including diagrams
- Cotton Canvas - 7hpi (holes per inch)
- 4 Ply Tapestry Wool Appleton Pure English Wools - Use 1 threads to stitch with
- John James Tapestry needle
You will need:
- Scissors
- Fabrics, Trims, Frame or whatever you fancy to finish off your tapestry canvas when complete
- Look online at our CRAFT SCHOOL for any stitching instructions
We use quality Zweigart canvas. We think that this is the best quality canvas you can buy. The HPI are the number of holes per inch on a straight line within the canvas. Our 7hpi tapestry base has the largest holes and is the easiest to stitch but the 10hpi is still great for beginners, and 14 hpi is perfect for detail work.
We give you plenty of Appleton brothers Wool. Enough to stitch with the recommended stitch technique. Our wool is 100% British Virgin Wool - and it is the same wool as used by William Morris in his heritage designs, which is bought directly from source and hand twisted into hanks in our Sussex Studio.
Instructions & Chart Full instructions are also provided including detailed stitch charts and stitching diagrams, teaching you the basics of cross stitch techniques.
*PLEASE NOTE: The kit is a COUNTED CROSS STITCH chart and is not printed on the canvas - so each coloured square corresponds to the same colour cross stitch on the canvas. This provides for a more accurate finished stitched piece.
Copyright Jacqui Pearce - all rights reserved.
DELIVERY
CORONA VIRUS ** PLEASE SEE OUR CORONA VIRUS PAGE WHERE CURRENT DELIVERY IS EXPLAINED. WE CANNOT GUARANTEE ANY DELIVERY TIMINGS AT THE MOMENT BUT HAVE A GUIDE
Below is normal terms outside of this...
- We normally ship via First Class on small items and Tracked on kits and larger orders (incl yarn)
- We ship international tracked and signed on shipments up to 2kg - anything over this is at courier cost
- We aim to dispatch non personalised goods as quickly as possible subject to stocks
- We aim to dispatch made to order / personalised items within 1-10 business days, depending on current demand
- Custom makes will have different lead times if they are hand made.
- Crafteratti Club ships all together, usually on a Thursday toward the end of the month
- Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
- Framing takes an additional 5-10 days as it is with an external framer, we cannot ship this express or internationally
Any questions? contact us via the HELP button or MESSAGE us
STANDARD DELIVERY
Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods. We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.
Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.
MADE TO ORDER / PERSONALISED / FRAMING
Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package. We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.
Express is sometimes taken off line at peak times or during holidays as we are only a small team.
INTERNATIONAL
We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Tracked or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!
Tracking details will be emailed at point of dispatch to you. The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.
Please refer to our Terms and Conditions for full details of all of our terms of service.
Rock Star Metallic Scarf Knitting Kit (with bonus patterns)
The Rock Star Metallic Scarf pattern, is a quicker knit for beginners delivering super stylish results. A skinny rock star scarf, this is the perfect simple dress up item or gift. With 2 patterns for the classic skinny or supersize it for a longer or wider dress scarf. All patterns included ..
Stitch Stats
- 10mm Needles
- Metallica Cotton Yarn
Skill Stats
- LEVEL Beginner
- Cast on
- Knit and Purl stitches
- Changing Yarn Ball (for the bigger scarves, otherwise it is all in one!)
- Weaving in Ends
Sizes
- Skinny Rock Star (approx 1.8m) (BASIC)
- Skinny Super Rocker (approx 2.8m or as long as you want! - add extra Yarn)
- Dress Scarf (2.5m and wider - add extra Yarn)
The Kit
- Metallica Yarn **OPTION to add extra yarn to make the bigger scarves
- The Pattern
- How To Knit .. the basics
- Optional Wooden Crafteratti Knitting Needles size 10mm
- Tapestry Needle
- Gift Tote Bag
You will need:
- Scissors
- 10mm Needles (if not purchased)
You may like to purchase
- Knitting Tool Pouch
COLOURS SHOWN:
- Metallica Gold in the scarf and also Black and Silver
Copyright J Pearce 2019 all rights reserved. Use of the pattern / design is for personal use only and no permission is granted for any kind of commercial use (including made up products) or republishing or adaptations of the work.
DELIVERY
CORONA VIRUS ** PLEASE SEE OUR CORONA VIRUS PAGE WHERE CURRENT DELIVERY IS EXPLAINED. WE CANNOT GUARANTEE ANY DELIVERY TIMINGS AT THE MOMENT BUT HAVE A GUIDE
Below is normal terms outside of this...
- We normally ship via First Class on small items and Tracked on kits and larger orders (incl yarn)
- We ship international tracked and signed on shipments up to 2kg - anything over this is at courier cost
- We aim to dispatch non personalised goods as quickly as possible subject to stocks
- We aim to dispatch made to order / personalised items within 1-10 business days, depending on current demand
- Custom makes will have different lead times if they are hand made.
- Crafteratti Club ships all together, usually on a Thursday toward the end of the month
- Express cut off for same day dispatch is 11am on business days only - otherwise it will fall onto the next business day
- Framing takes an additional 5-10 days as it is with an external framer, we cannot ship this express or internationally
Any questions? contact us via the HELP button or MESSAGE us
STANDARD DELIVERY
Orders received through the Website for delivery to UK addresses will usually be processed and dispatched within two (2) to ten (10) working days, subject to availability of the Goods. We endeavour to dispatch same day if we can, but this is not guaranteed. At Christmas or other peak times processing may take longer, and we recommend express delivery if you are working toward a specific date. We generally use Royal Mail services for dispatch - and all delivery costs include postage, packaging, and packing administrative charges. First class is generally 1-2 days for delivery after dispatch but they ask to allow for up to 10 working days. Royal Mail does not take instruction on where to leave packages.
Larger orders and most kits are sent via a tracked service as standard and you will receive tracking information at dispatch.
MADE TO ORDER / PERSONALISED / FRAMING
Premium Guaranteed services use a courier or Special Delivery pre - 1pm depending on the package. We do not offer Saturday delivery, unless this is shown. When selected we use Special Delivery or a courier Saturday delivery.
On all Express Services - the cut of time for that day is 11am. We cannot offer timed delivery slots. If no one is there to sign for the goods we reserve the right to charge for redelivery.
If an express service is selected and we cannot expedite your order, we will let you know and cancel the expedited element of your postage and revert the order to current standard delivery times.
Express is sometimes taken off line at peak times or during holidays as we are only a small team.
INTERNATIONAL
We do accept international orders to some destinations and the shipping costs reflect this. For delivery to addresses outside of the mainland UK delivery charges are calculated by territory. We ship via International Air Tracked or Signed For or an equivalent service. Their service times vary according to destination but are normally within 14-21 days, but we have known them to be as fast as 2 days, although this is not guaranteed!
Tracking details will be emailed at point of dispatch to you. The flat fees quoted include packaging, packing and postage and we do have weight and size restrictions. Postal calculations may be amended subject to final order weight. Customers are liable for all local taxes and duties levied, and any non payment and therefore return of goods will be at the customers cost. If you have any questions prior to placing your goods please contact us in writing for details prior to placing your order.
Please refer to our Terms and Conditions for full details of all of our terms of service.