COVID 19 & DELIVERY STATUS

CURRENT STATUS - OPEN WITH DELAYS


STITCH KITS - 2 WEEKS


KNIT KITS - < 1 WEEK


THANK YOU FOR UNDERSTANDING


If you want to preorder any kit that is out of stock - then please email here as we may have a few studio stashes and will let you know.  We may even be able to pack it for you as a special order.  

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ROYAL MAIL UPDATES

ROYAL MAIL ADVISE THE FOLLOWING:

"Special Delivery Guaranteed by 1pm.  We will no longer guarantee deliveries by 1pm the next working day for items posted from Thursday 19 March 2020 onwards. As a result, we will not consider a claim for delay for items posted using the Special Delivery Guaranteed by 1pm service from that date. In addition we will not during this period offer our Consequential Loss service and we will not accept any related claims."


FIRST CLASS AND OTHER DELIVERY SERVICES

May not be as quick as normal and are not running at 24 hours. First class is up to 10 days+ 


TRACKED

Items are not updating on the system as quickly as normal - we are finding that they are taking 2-4 days longer than the normal 24-48 hours, depending on your local depot.  Tracked 24 and 48 are not always to their normal timescales.


Any signed for items, will involve no contact with the customer and so please advise a SAFE PLACE online with Royal Mail if you are concerned where they may leave it or for more details.




THANK YOU FOR YOUR SUPPORT & UNDERSTANDING
#staysafe  #crafteratti